Helen of Troy Bras in Massapequa Park, NY Closed now

Reviews about Helen of Troy Bras

• ★ ☆ ☆ ☆ ☆

  June 08, 2020, by Ann Flynn
  Helen of Troy of Massapequa has provided the worst retail experience I ever had. I will never shop there or recommend anyone to that store. I went in October to purchase items for an important formal event. I left with one (not the color I wanted, but it was all they had in stock) I ordered 2 more and after many inquiries, phone calls, emails I still never received my items. I received one apologetic phone message that was obviously all lies because I never received my items. By January 6 I cancelled the order entirely. It is now February 18- I still have not received my credit back. I was just told on the phone it was done. Really???? I do not have my items or my money and my last 3 emails went unanswered. This company is HORRIBLE. I ordered the exact items from Macy’s during Christmas week and again over New Years. I received the exact product in 2 business days. Thank you Macy’s. Thank you Helen of Troy for absolutely NOTHING. I want my money back NOW!!!